Submit a Request - Tierra Vista Communities

Online Service Request

Tierra Vista offers the convenience of online Service Requests for Routine repairs from residents who have a signed Permission to Enter (PTE) on file at the Tierra Vista Community Management Office. If you meet these criteria, please proceed to submit an online request. We look forward to serving you!

For emergency or urgent Service Requests, please contact our 24-hour maintenance call center at (719) 597-7204. For all life-threatening emergencies please call 9-1-1. To submit a PTE for future online Service Requests, please visit your Tierra Vista Community Management Office.

What to expect when submitting an Online Routine Service Request

At the beginning of each workday, Online Service Requests are reviewed and repairs are scheduled. You can expect service for routine Service Requests within three business days. If you have a signed “Permission to Enter” on file and have provided adequate detail to create and schedule the Service Request, no further action is required. A member of our maintenance team will be dispatched to your home to make the requested repair at our earliest convenience. However, if we require additional information to ensure the proper technician is assigned, we will contact you via phone or email.

If you have questions about this new process, contact the Community Management Office at (719) 597-7200.

Your Name*required

Street Address*required

Contact Number*required

Do you have pets?*required

Email Address*required

Preferred Date of Service*required Weekday -- AM Weekday -- PM First Available

Area where the problem is occurring*required

Describe the problem (A detailed description will allow our maintenance team to respond to your request in the timeliest fashion)*required

Mandatory field(s) marked with *

Online Service Request

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